- Download the file "infotool.zip", save this file to your desktop.
- Extract the zipped file on your hard drive using WinZip or WinRAR.
- Double-click on the EXE file to start the Nero InfoTool.
- The window "Nero InfoTool - Retrieving Information" will open. Please wait until the progress bar has moved completely to the right. The window "Nero InfoTool" will open.
- Click the "Save" button (the disk icon at the top). The window "Nero InfoTool – Save/Print" will open.
- Please activate all the check boxes (Drive, Disk, Configuration, Software, Hardware, etc.).
- Click the "Save" button. The window "Save as" will open.
- Name the file and select the "TXT" format as the file type in the dropdown menu.
- Select in the "Save in"-dropdown menu the "Desktop" entry.
- Click the “Save” button. The Nero InfoTool will be saved on the desktop in the "TXT" format.
- Close the two windows "Nero InfoTool – Save/Print" and "Nero InfoTool".
- Please send us this file as an e-mail attachment if you contact technical support.
Screen Shot :
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